Damage & cleaning policy

All rental equipment is thoroughly cleaned, inspected, and sanitized before and after every rental.

The Client is responsible for the care and safekeeping of all rental equipment from the time it is delivered until it is picked up by Cousins Corner. The Client is financially responsible for any excessive cleaning, damage, loss, theft, or misuse of the equipment that occurs during the rental period.

Examples of damage or excessive cleaning include, but are not limited to:

• Tears, punctures, rips, or cuts

• Permanent stains or discoloration

• Missing balls, toys, or equipment components

• Damage caused by pets

• Damage caused by food, beverages, gum, candy, face paint, glitter, confetti, slime, silly string, smoke, or sharp objects

• Mold or water damage resulting from improper use or failure to follow weather guidelines

• Damage resulting from moving, dragging, or altering equipment after installation

Repair, replacement, and/or excessive cleaning costs will be billed to the Client as necessary. If equipment is damaged beyond repair or cannot be returned to service, the Client may be responsible for the full replacement cost of the affected item(s).

***IMPORTANT: This Damage & Cleaning Policy is provided for general informational purposes only and summarizes our standard procedures regarding equipment care and responsibility. All reservations are subject to the terms and conditions outlined in the signed Rental Agreement provided during the booking process. In the event of any conflict between this policy and the signed Rental Agreement, the signed Rental Agreement shall govern.***