Our soft play setups are best suited for children ages 6 months to 8 years. We recommend age-appropriate supervision at all times to ensure a safe and enjoyable experience.

Every rental includes delivery, professional setup, and pickup. Package inclusions vary, but may feature soft play shapes, a ball put, slide, rocker, ride-on toys, fencing, and soft flooring. Custom add-ons are also available.

Space requirements vary by package. As a general guideline, we recommend a minimum clear area of 10’ x 10’ for smaller setups and additional space for larger packages or add-ones. We are happy to help determine the best fit for your event.

Yes, weather permitting. Outdoor setups must be placed on a clean, flat surface such as grass, concrete, turf, or a covered patio. We do not set up on dirt, gravel, mulch, or uneven ground.

Absolutely! We offer customization options including balloon decor, vinyl decals, themed signage, and select add-ons to help create a setup that complements your celebration.

To reserve your event date, a signed rental agreement and a 30% non-refundable deposit are required. Proposals and requested event dates are held for 48 hours from the time they are sent. If the agreement is not signed and the retainer is not received within that timeframe, the proposal may expire and the requested date may be released to other clients.

Yes. A non-refundable deposit of 30% is required to reserve your event date. The remaining balance is due 7 days prior to your event.

Yes! We proudly serve Philadelphia, South Jersey, and surrounding areas. Delivery is included within our standard service area, and additional travel fees may apply for locations outside that radius.

To help keep everyone safe, adult supervision is required at all times. Shoes, food, drinks, face paint, slime, glitter, sharp objects, and pets are not permitted on or around the equipment.

Yes! All equipment is thoroughly cleaned and sanitized before and after every rental using child-safe cleaning products.

The 30% retainer is non-refundable. Cancellations made within 7 days of the event may result in forfeiture of all payments received. If severe weather impacts an outdoor event, we will work with you to discuss available options.

Clients are responsible for any loss, excessive damage, or misuse of rental equipment during the rental period. Any repaid or replacement costs will be assessed and invoiced accordingly.