Frequently Asked Questions

Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.

  • Soft play is a safe, padded play area designed for babies and toddlers. Out setups include soft shapes, slides, ball pits, and more - all styled in a clean, neutral aesthetic perfect for modern events.

  • Our soft play setups are best for children ages 6 months to 8 years old. Adult supervision is required at all times during use.

  • All rentals include:

    • Delivery

    • Full setup & breakdown

    • Sanitized soft play equipment

    • Padded flooring

    • A beautifully styled, neutral setup

  • To reserve your date, click “Book Now” and submit an inquiry through our booking form.

    A 30% non-refundable deposit is required to secure your date, with the remaining balance due 1 week prior to your event.

  • Yes - a 30% non-refundable deposit is required to secure your booking.

    Dates are not held without a deposit.

  • Deposits are non-refundable. Cancellations made within 7 days of your event may result in forfeiture of all payments.

  • Yes! We service Philadelphia, South Jersey and surrounding areas.

    A travel fee may apply for locations outside our standard service area.

  • Space requirements vary by package, but we recommend:

    • A flat, clean surface

    • Enough room for safe play around the setup

    We’re happy to help you determine the best fit for your space!

  • Yes - setups can be placed outdoors on a flat, dry surface.

    We do not set up in:

    • Wet conditions

    • Uneven surfaces

    • Direct dirt or mud

  • To keep everyone safe:

    • Shoes must be removed (socks only)

    • No food or drinks

    • No face paint

    • No sharp objects

    • No rough play

    • Adult supervision is required at all times

  • Absolutely! All equipment is thoroughly cleaned and sanitized before and after every event.

  • Clients are responsible for any damaged or excessively soiled equipment during the rental period.

  • At this time, all setups follow our neutral, luxury aesthetic.

    Customizations and themed options will be available in the near future!