Our soft play setups are best suited for children ages 6 months to 8 years. Adult supervision is required at all times to ensure a safe and enjoyable experience for everyone.

Every rental includes delivery, professional setup, and breakdown within our standard service area. Additional travel fees apply to locations outside of our standard service area and are calculated based on distance. Package inclusions vary and may include soft play equipment, a ball pit, slide, rocker, fencing, and soft flooring. Custom add-ons and personalization options are also available.

Space requirements vary depending on the package and add-ons selected. A clean, level, and unobstructed area with adequate space for the full setup is required. Not sure if your space will work? We're happy to help determine the best fit for your event.

Yes, weather permitting. Outdoor setups must be placed on a clean, dry, flat surface such as grass, concrete, turf, or a covered patio. We do not set up on dirt, gravel, mulch, or uneven ground. Outdoor rentals are subject to weather and safety conditions.

Absolutely! We offer customization options including vinyl personalization, themed details, and select add-ons to create a setup that complements your celebration. Looking for balloons or additional décor? We're also happy to recommend some of our favorite local vendors.

To reserve your event date, a signed Rental Agreement and 30% non-refundable deposit are required. Once a proposal is sent, your requested event date will be held for 48 hours. If the signed agreement and deposit are not received within that timeframe, the proposal will expire and the date may be released for other bookings. Your reservation is not confirmed until both requirements have been completed.

Yes. A 30% non-refundable deposit is required to reserve your event date. The remaining balance is due seven (7) days prior to your event.

Yes! We proudly serve Philadelphia, South Jersey, the Main Line, Delaware County, Chester County, and surrounding areas. Delivery, setup, and breakdown are included within our standard service area. Additional travel fees apply to locations outside of our standard service area and are calculated based on distance. If you’re unsure whether we service your area, feel free to submit an inquiry!

Travel fees are based on the distance to your event location. Delivery, setup, and breakdown are included within our standard service area. For locations outside of our standard service area, the following travel fees apply:

16–25 miles: $25
26–35 miles: $40
36–45 miles: $60
46–60 miles: $85
60+ miles: Custom quote

Your applicable travel fee will be included in your custom proposal.

To help keep everyone safe, adult supervision is required at all times. Shoes must be removed and socks must be worn while using the equipment. Food, drinks, face paint, glitter, confetti, slime, silly string, sharp objects, and pets are not permitted on or around the equipment. Rough play, climbing on fencing, wrestling, and flips are also prohibited.

Yes! All equipment is thoroughly cleaned and sanitized before and after every rental using child-safe cleaning products.

The 30% deposit is non-refundable. Cancellations made more than fourteen (14) days before the event may be eligible for a future event credit, less the non-refundable deposit. Cancellations made within fourteen (14) days of the event are non-refundable. Please refer to our Rental Policies for complete cancellation and weather-related terms.

Clients are responsible for any loss, damage, misuse, or excessive cleaning required as a result of the rental. Any applicable cleaning, repair, or replacement costs will be assessed and invoiced accordingly.