Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime. If you’re feeling ready, go ahead and apply.
-
Soft play is a safe, padded play area designed for babies and toddlers. Out setups include soft shapes, slides, ball pits, and more - all styled in a clean, neutral aesthetic perfect for modern events.
-
Our soft play setups are best for children ages 6 months to 8 years old. Adult supervision is required at all times during use.
-
All rentals include:
Delivery
Full setup & breakdown
Sanitized soft play equipment
Padded flooring
A beautifully styled, neutral setup
-
To reserve your date, click “Book Now” and submit an inquiry through our booking form.
A 30% non-refundable deposit is required to secure your date, with the remaining balance due 1 week prior to your event.
-
Yes - a 30% non-refundable deposit is required to secure your booking.
Dates are not held without a deposit.
-
Deposits are non-refundable. Cancellations made within 7 days of your event may result in forfeiture of all payments.
-
Yes! We service Philadelphia, South Jersey and surrounding areas.
A travel fee may apply for locations outside our standard service area.
-
Space requirements vary by package, but we recommend:
A flat, clean surface
Enough room for safe play around the setup
We’re happy to help you determine the best fit for your space!
-
Yes - setups can be placed outdoors on a flat, dry surface.
We do not set up in:
Wet conditions
Uneven surfaces
Direct dirt or mud
-
To keep everyone safe:
Shoes must be removed (socks only)
No food or drinks
No face paint
No sharp objects
No rough play
Adult supervision is required at all times
-
Absolutely! All equipment is thoroughly cleaned and sanitized before and after every event.
-
Clients are responsible for any damaged or excessively soiled equipment during the rental period.
-
At this time, all setups follow our neutral, luxury aesthetic.
Customizations and themed options will be available in the near future!
