delivery & setup policy

delivery service

All rentals include delivery, setup, and breakdown within our standard service area.

additional travel

Additional travel fees may apply outside our standard delivery zones.

setup area requirements

The setup area must be:

  • Clean

  • Dry

  • Level

  • Accessible

  • Free of debris

access requirements

Clients must disclose:

  • Stairs

  • Elevators

  • Narrow gates

  • Long carry distances

  • Parking restrictions

Additional fees may apply if these conditions were not disclosed during booking.

equipment placement

For safety reasons, equipment placement is determined solely by Cousins Corner during setup. Equipment may not be moved after installation.

right to refuse setup

Cousins Corner reserves the right to refuse installation if site conditions are unsafe or unsuitable.